Our experience, education and passion for the hospitality industry gives us the ability to assist your business in building the base for your growth, be it a new venture or an existing business looking to take a step up. We can give you tools to control costs and purchasing, combine this with training and mentoring on the associated services we provide you, as well as access to an online network for ongoing support. Our philosophy is not about set and forget, it's about continuous improvement. Be assured, your company's visions and values are important to us, we make sure these form a part of any system or process we provide to you. Contact us for how we are able to best assist you on your journey to success.
We have expertise in the following:
Operational Management, all areas of hotel services
Project management conception to completion, implementation and post evaluation
Hospitality services evaluation [catering, cleaning & laundry], including process, procedures, work flow, financial assessment, staff skill base, equipment efficiency, risk and environmental.
Cost control tools for catering, cleaning and laundry operations based using the lean principle
Mentoring and motivating catering staff to move in the direction required
Procurement of all kitchen, cleaning and laundry equipment
Contract negotiations, all services relating to hospitality
Developing costed catering, cleaning and laundry models
Practical up to date kitchen laundry design ideas that take in to consideration future planning
Change management throughout projects undertaken
Tailoring Hospitality Consulting Services processes and procedures to align with your business
Menu design for aged and community care
Development of Hospitality Consulting Services audit tools that assist in your internal and external compliance to processes and procedures
Development of controls to ensure compliance to Food Safety Act, Food safety and Hygiene Regulations Health and Social Care Code of Practice. ISO9001, ISO14001, OHSAS18001 and AS480 standards